Privacy Policy

At Collectors Hollow, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This includes information such as your name, email address, phone number, and shipping address, which you provide when you register an account, make a purchase, or contact us.
  • Payment Information: We collect payment information, such as credit card numbers and billing addresses, to process your transactions.
  • Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, operating system, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our website, products, and services.
  • To send you promotional materials and updates, if you have opted to receive them.
  • To monitor and analyze usage and trends to enhance your experience on our website.
  • To comply with legal obligations and protect our rights.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption of sensitive data during transmission and storage.
  • Regular security assessments and updates to protect against vulnerabilities.
  • Access controls to ensure that only authorized personnel can access your information.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • With trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order.
  • To protect our rights, property, or safety, or that of our users or others.

Your Choices

You have several choices regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account.
  • Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link in each email.
  • Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at support@collectorshollow.com.